The Minutes Were Prepaid, but the Grief Was Free - New York Times

The Minutes Were Prepaid, but the Grief Was FreeNew York TimesKRAMER They're trying to screw with your head. JERRY Now, why .... A customer service rep, meanwhile, called Mr. Freedman and walked him through a set of steps to delete the minutes he'd bought courtesy of that special and get a refund. So why did a ...